
Kidane
Co-founder & Head of Customer Experience and Success
Kidane looks after our buyers from the first conversation to delivery and the next order. He makes sure questions get clear answers, that you know where your order stands, and that working with us stays straightforward. He also tells the stories behind the coffee: the people who grow it and the places it comes from, on video, in interviews and in the material we share with buyers. He is a professional actor whose screen work includes a Netflix production.
- Customer experience and customer success
- Buyer communication, from first contact to repeat orders
- Video and origin stories
- Professional actor



